At sexmyday.gr, our priority is customer satisfaction. If you need to return a product for any reason, please review our return policy below:
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Return Period
Returns are accepted within 14 days from the date of receipt of the order.
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Return Conditions
- The product must be unopened.
- The packaging must be in the same condition as when received.
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Return Process
- Customers may choose either a refund or an exchange for another product.
- Prior communication with our customer service team is required to receive instructions on how to proceed with the return.
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Return Shipping Costs
- In cases where the return is due to an error on our part (e.g., wrong or defective product), the return shipping costs will be covered by us.
- If the return is due to the customer's decision to withdraw from the purchase, the customer will bear the return shipping costs.
For any further clarification or questions, feel free to contact us via email or phone.